What does "100 days right of return" mean?

We offer you an extended return policy of 100 days after receipt of the goods!

You can find information and conditions for this extended right of return in our terms and conditions.

Please also note that seasonal goods (e.g. the AMORELIE Advent calendar) are excluded from the 100-day return policy. For these products, the 14-day right of withdrawal applies.

For a free return, you can request a return label via our returns portal:

Return portal Germany

Return portal Austria

Return portal Switzerland

All you need is your order number and your e-mail address from your order.

Make sure that no spaces have sneaked in before or after it, otherwise your order cannot be found.

After your return registration you will receive all return documents including return label for the free return from us by e-mail.

Related to this topic:

Where can I find my order number?

Was this article helpful?

2 out of 6 found this helpful

Have more questions? Submit a request