Unfortunately, we are not allowed to make changes to existing orders, so an exchange to a different size or color than originally ordered by you is not possible. We ask for your understanding.
Lingerie / underwear may of course be tried on. If the size you ordered does not fit, you are free to return the item.
For a free return, you can request a return label via our returns portal:
For this you only need your order number and your e-mail address from your order.
Make sure that no spaces have sneaked in before or after it, otherwise your order cannot be found.
Related to this topic:
Where can I find my order number?