We are sorry to hear that!

In that case, you can check here if we offer a spare part for your toy in our store.

For some products we are only the dealer, but not the manufacturer. Therefore, we do not have spare or individual parts for all items in stock. 

If there is unfortunately not the right part, we must refer you to the manufacturer directly - this can certainly help you with your request! Thank you for your understanding!

In case the cable or something else is already missing at delivery, please contact our customer support.