Where is my refund?

Tim Hendriks
Tim Hendriks
  • Updated

We will refund the entire purchase price (including any shipping costs) as soon as possible, but at the latest within 14 days, after receipt of the notice of withdrawal. However, we may wait to refund until we have received the products or until you have shown that you have sent them.

Please note that for reasons of discretion, the refund will not be credited under the name Amorelie but under Sonoma Internet GmbH.

Is it not clear where your refund remains. Please contact us with the following details:

  • Order number
  • Proof of return
  • Names and item numbers of the items you have returned

Fitting to this topic:

How can I return my order?

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